TESTIMONIALS

Another year and another 5 star service experience!I haven’t updated in a few years. Still 5 Stars. We get an inspection and cleaning yearly. Our tech Matthew is the best! Knowledgeable, friendly, I always enjoy chatting with him for a minute and hearing how his family is doing. We also bought a new stove from them last year and love it. So far it has been significantly more efficient than the one we replaced. We had some water leaking issues after the new pipe was put in, they responded immediately and fixed it. I find them to be honest, knowledgeable, and they stand behind their work!

Matthew is a really great communicator and very knowledgeable. He showed me pictures taken of the inside of the chimney and gave me several options on repairing/ replacing the problem areas. Very professional, I'm glad I called them.

Gabe and Nick did a thorough cleaning and check out of our chimney, firebox and damper. They put down tarps and took care in cleaning the flue. They found some issues that pose possible hazards and know how to address them so that we can use our fireplace safely. We will definitely use them again!

The guys arrived on time and were polite, efficient, and professional. Gabe gave a thorough report on the condition of the stove and steps necessary to correct problems. And there was absolutely no mess. Altogether a pleasant and easy experience.

Timely, polite, professional and clean. And always good about recommending any repairs or upgrades might be needed. Also, always improving their professional skills, like traveling to Europe to learn more about plasters for Kiva fireplaces.

Same day service. Professional and knowledgeable. Very responsive. I sent an email , before they opened,requesting an appointment and they called that same morning. They had a technician in the area and we scheduled for that morning. The tech texted me when he was in route

Having your chimney cleaned is peace of mind. I have Bailey’s do mine every year in the Summertime because around the corner is winter. Pat and his team did an incredibly good job.Thank You. 💙

Mathew and Nick were able to fit me in to their schedule a week early. They quickly located where the dryer vented to the outside, and oh my - it was a mess. It was cleaned in no time! Will definitely be calling Bailey's Chimney in the future for routine maintenance.

Bailey’s Chimney did an outstanding job of inspecting our chimneys. They were prompt, efficient, professional and personable. We have used them for years and will continue to use them for years to come.

Bailey's is very professional in every way...on the phone and in person. Prompt (in fact, early), worked quickly, explained everything clearly, were helpful all the way along. I highly recommend this company.

The two technicians that came to my house were on time, super friendly, and very professional. They gave me photographs of their work before and after, and I was very impressed. This is the first time they’ve come to my house, and I just called Bailey’s to schedule this service annually. I highly recommend them. They are a bit more pricey than other places but the care and attention is worth it.

I’ve been using Baileys for years, it’s always reassuring to have them check and clean the chimney each year. They are professional, come on time, work quickly and efficiently and explain everything. I recommend them wholeheartedly!

Baileys just completed our annual stove cleaning and inspection. Gabe and Devan did an excellent job, were professional, thorough, and cleaned up after. I had a question on the stove that Gabe didn’t know the answer so he called the manufacture and got the info I was looking for. Nice touch Gabe. I like that they provide a written report with photos.They’re a bit pricey but provide excellent service.

Used Bailey's because we got a discount from the Home show.When I made the appointment I was told honestly that "we aren't the cheapest" but it included an inspection. I am so glad I stuck with them. It turns out that our fireplace insert is irreparably damaged and, although the technician said it was our choice if we wanted to continue to use it, it might not be safe. He showed me photos of the damage and we looked up into the flue to visually see it. He was honest about the cost of replacing and went over the options with me with ballpark estimates. I don't think we will replace it, but, if we do, I will definitely call Bailey's first.

Highly recommended. The technician, Matthew, was fantastic! Personable, professional and efficient. He inspected and cleaned our dryer vent--probably saving us a lot of money and energy in the future.

The technician, Matthew, was competent and personable. I had called Bailey’s to clean out the vent to my clothes dryer, but Matthew, after checking the vent, told me that a cleaning was not needed. I appreciated the honesty. Another plus was that I did not have to wait long for an appointment.

When we used our wood stove for the 1st time late fall there definitely was a problem. We called Bailey's and they worked us in even though it was not easy for them. The 2 young men that did the job were on time (they called us 10min out), efficient, pleasant and informative. They did a pretty good job at keeping all as clean as possible. We have used Bailey's before. We certainly will use them again and I highly recommend them !

We had a new Kuma wood stove installed to replace our old one - and a new chimney. From Doreenda and Yolanda in the office, to Gabe and Rob who did the removal and installation, we couldn't ask for better service and all our questions were answered. Looking forward to further utilizing the services of this company going forward. Thanks to all!

The whole experience was very positive from the initial phone call to the guys who came out to inspect and clean my fireplace. Everybody was friendly, knowledgeable, and professional. Thank you for your great customer service.

2 techs came to our home to clean the chimney. We've had them before and were happy with the service we received. This time we were equally pleased. They were on time, got straight to work and cleaned up. They showed me pics of the cleaned chimney. They also checked the dryer vent. We will use them again.

I met two of the technicians when my downstairs neighbor was having her dryer vent cleaned. They were so friendly that I immediately went home and booked my own appointment. They are so knowledgable, professional, and nice! They were also very mindful of keeping the work area clean and free of damage. I wish every service provider was like them! The receptionists were also extremely friendly and helpful when booking the appointment. Highly recommend.

They have done routine maintenance on our fire place for many years. Always does a great job and never ever made a mess. Last year relined the fireplace, adde a couple of feet to the chimney and now NO smoke even on a windy day. Highly recommend

Can't say enough good things about Mathew and his team. This was our third year having them service our wood stove which, as our primary source of heat, gets a lot of use in the winter months here in the foothills of Southern Colorado. They are prompt, knowledgeable, conscientious, and leave virtually no trace. We have already scheduled with them for next year. Highly recommended.

We had two chimneys and dryer ducts cleaned. The technicians were professional; they did a great job cleaning the chimneys and dryer ducts. Proper safety precautions were taken. The status of the chimneys were described clearly afterwards and photos of the cleaned flues were shown and later provided in the reports. Excellent work and very professional behavior!

We have used Baileys Chimney from their beginning when we lived in Arroyo Seco. Now in Eldorado they continue to be first class: efficient, professional, neat and clean, friendly, and informative. Definitely worthy of our recommendation.

We have had two chimneys repaired and restored by Bailey's, and had chimney cleanings. On each occasion, the installers were professional, did a great job cleaning up, and carefully explained everything. Reports included photos.

This was my first experience with hiring a dryer vent cleaner and I was very impressed. It was easy to call for an appointment, Matthew showed up early after texting to let me know and he took before and after photos of my vent! Adding this to my yearly house upkeep routine!

Bailey's Chimney Cleaning was responsive and on time, which is not something you experience very often in the Taos area. The technicians were very courteous and professional, and they left both areas they worked in clean. Showed us the before and after pictures and made sure we were satisfied before leaving. Job well done, and we will use them every year for our chimney cleaning needs!

We would never use anyone else. They are the best, so thorough and professional. We recently had three old chimneys refurbished and their expert and considerate technicians did a wonderful and efficient job.

The guys did a great job of cleaning and giving us a detailed report with photos and a very good explanation and advice about what repairs might be needed to get the chimneys in tip top shape. They were very friendly and professional, on time, and very hard working while they were here. They did a good job with the cleaning, and we will use them again in the future and refer friends who need some fireplace work.

Highly recommended. We've used this business for several years and have received consistently excellent service. The cleaners are professional, thorough, on time and if running late, they let you know. They work so that the house and fireplace area stay clean throughout the process. The cleaners also take before/after photos to show exactly what they did and they identify any additional problems that need attending to. They cleaned the drier vent as well, which they do as a courtesy. Great business--thank you!

Excellent performance with kind thoughtful and intelligent technicians. On time, communication was great, post cleaning compliance orientation was comprehensive.Price was extremely reasonable considering the quality of work and professionalism.Thank you for your service.

I've used this company for years for my chimney cleaning and they are always very professional. They do a great job and leave no trace of them being there. Will continue to have them do my chimney to make sure it's clean and safe.

I received a text that Matthew and his assistant were on their way to our home and they arrived on time. We were not home at the time and had set up everything so that they had access to our home to perform a level 2 cleaning and inspection of our fireplace. they left our place very clean and secure. I highly recommend Bailey's!!