Arrived on time, polite crew introduced themselves and offered to answer all questions, covered outside of the fireplace to ensure no dirt or damage, and did a thorough cleaning and inspection for the pre-arranged price. They photographed and filmed dangerous cracks inside our 35-year-old chimney and explained the repairs needed without pushing their own repair service, welcoming us to get other bids. Very professional. Highly recommended.
We had an excellent experience with Bailey's yesterday. Both the young gentlemen who came to inspect and service our wood stove were very professional and courteous. They took the time to explain what they were doing and what their inspection discovered. They were also able to clean our dryer vent which was clogged with lint, something we didn't realize. It's very refreshing to have such competent and friendly folks doing a great job.
Great professional, clean and organized service by Pat and Gab. Pat was patient with me in explaining all aspect of needs for my kiva fireplace. I learned a lot about the construction and function of chimneys too. They even were super great in dealing with socialization of my pup. Thanks!
Baileys just installed a new wood stove at our house in Angel Fire, NM. Gideon and Robert were very professional and took great care removing the old stove and installing the new one. Clean up was excellent. I’m VERY happy with Bailey’s AND our new Osborn wood stove! I highly recommend Bailey’s.
Outstanding service. Appreciated the confirmation and communication about my appointment. Arrived early with prior notification and my permission. Both technicians did an excellent job cleaning my dryer vent. They explained a possible issue with the venting as well. I will certainly use them again!
Matt & Devin serviced my Wood stove this year. As always, they did an excellent cleaning job. Super friendly & informative. They actually showed up earlier than expected, and were done very quickly. They cleaned the window and completely vacumned the wood stove. As usual, they cleaned up after themselves and left No Mess behind. I'm already scheduled for a cleaning next year. I high recommended this company to service your wood stove. Thanks Again!!
The whole experience was very positive from the initial phone call to the guys who came out to inspect and clean my fireplace. Everybody was friendly, knowledgeable, and professional. Thank you for your great customer service.
2 techs came to our home to clean the chimney. We've had them before and were happy with the service we received. This time we were equally pleased. They were on time, got straight to work and cleaned up. They showed me pics of the cleaned chimney. They also checked the dryer vent. We will use them again.
I met two of the technicians when my downstairs neighbor was having her dryer vent cleaned. They were so friendly that I immediately went home and booked my own appointment. They are so knowledgable, professional, and nice! They were also very mindful of keeping the work area clean and free of damage. I wish every service provider was like them! The receptionists were also extremely friendly and helpful when booking the appointment. Highly recommend.
They have done routine maintenance on our fire place for many years. Always does a great job and never ever made a mess. Last year relined the fireplace, adde a couple of feet to the chimney and now NO smoke even on a windy day. Highly recommend
Can't say enough good things about Mathew and his team. This was our third year having them service our wood stove which, as our primary source of heat, gets a lot of use in the winter months here in the foothills of Southern Colorado. They are prompt, knowledgeable, conscientious, and leave virtually no trace. We have already scheduled with them for next year. Highly recommended.
We had two chimneys and dryer ducts cleaned. The technicians were professional; they did a great job cleaning the chimneys and dryer ducts. Proper safety precautions were taken. The status of the chimneys were described clearly afterwards and photos of the cleaned flues were shown and later provided in the reports. Excellent work and very professional behavior!
We have used Baileys Chimney from their beginning when we lived in Arroyo Seco. Now in Eldorado they continue to be first class: efficient, professional, neat and clean, friendly, and informative. Definitely worthy of our recommendation.
We have had two chimneys repaired and restored by Bailey's, and had chimney cleanings. On each occasion, the installers were professional, did a great job cleaning up, and carefully explained everything. Reports included photos.
Bailey's Chimney Cleaning was responsive and on time, which is not something you experience very often in the Taos area. The technicians were very courteous and professional, and they left both areas they worked in clean. Showed us the before and after pictures and made sure we were satisfied before leaving. Job well done, and we will use them every year for our chimney cleaning needs!
Ⓒ 2023 Bailey's Chimney Cleaning and Repair 1470 Paseo Del Pueblo Norte (Unit #2) El Prado, NM 87529 Santa Fe (505) 988-2771 · Taos (575) 770-7769 · office@baileyschimney.com
