The guys arrived on time and were polite, efficient, and professional. Gabe gave a thorough report on the condition of the stove and steps necessary to correct problems. And there was absolutely no mess. Altogether a pleasant and easy experience.

Highly recommended. The technician, Matthew, was fantastic! Personable, professional and efficient. He inspected and cleaned our dryer vent--probably saving us a lot of money and energy in the future.

Bailey's Chimney Cleaning was responsive and on time, which is not something you experience very often in the Taos area. The technicians were very courteous and professional, and they left both areas they worked in clean. Showed us the before and after pictures and made sure we were satisfied before leaving. Job well done, and we will use them every year for our chimney cleaning needs!

The technician, Matthew, was competent and personable. I had called Bailey’s to clean out the vent to my clothes dryer, but Matthew, after checking the vent, told me that a cleaning was not needed. I appreciated the honesty. Another plus was that I did not have to wait long for an appointment.

Awesome people know their stuff very good stop by get your chimneys clean winter is around the corner

We would never use anyone else. They are the best, so thorough and professional. We recently had three old chimneys refurbished and their expert and considerate technicians did a wonderful and efficient job.

Highly professional and efficient!

Used Bailey's because we got a discount from the Home show.When I made the appointment I was told honestly that "we aren't the cheapest" but it included an inspection. I am so glad I stuck with them. It turns out that our fireplace insert is irreparably damaged and, although the technician said it was our choice if we wanted to continue to use it, it might not be safe. He showed me photos of the damage and we looked up into the flue to visually see it. He was honest about the cost of replacing and went over the options with me with ballpark estimates. I don't think we will replace it, but, if we do, I will definitely call Bailey's first.

Excellent performance with kind thoughtful and intelligent technicians. On time, communication was great, post cleaning compliance orientation was comprehensive.Price was extremely reasonable considering the quality of work and professionalism.Thank you for your service.

Highly recommended, very efficient and professional.

Excellent service and on top of the great people. They also sell wood stoves! What’s not to love?

The technician’s were prompt, professional, friendly, knowledgeable and efficient. We received excellent service and are very pleased with Bailey’s Chimney! Thank you!

Bailey’s Chimney did an outstanding job of inspecting our chimneys. They were prompt, efficient, professional and personable. We have used them for years and will continue to use them for years to come.

Matt & Warren were very professional & courteous. Did a great job & highly recommend them

Very thorough and informative report on my chimney and fireplace with clear pictures. Let me know when the tech was on his way. Very clean. Definitely recommend Bailey's.

Fast professional service. Really liked the before and after video

We have had two chimneys repaired and restored by Bailey's, and had chimney cleanings. On each occasion, the installers were professional, did a great job cleaning up, and carefully explained everything. Reports included photos.

Bailey's has been consistently professional, reliable, and communicative over the years. I highly recommend them.

We had two chimneys and dryer ducts cleaned. The technicians were professional; they did a great job cleaning the chimneys and dryer ducts. Proper safety precautions were taken. The status of the chimneys were described clearly afterwards and photos of the cleaned flues were shown and later provided in the reports. Excellent work and very professional behavior!

Very professional and kind. Really appreciate your hard work! Will call again as well as recommend Bailey's Chimney!

Prompt Response and Service- I received excellent service, thorough report on Stove condition and preventative tips. Overalll its five golden 💫s

The folks from Bailey’s were friendly, professional and efficient from start to finish. I can recommend them without reservation.

This was a great visit. Both employees did an excellent job!On time,very clean and professional.

Very professional, on time and clean.

Fabulous service! Early, quick, clean and efficient! And, they answered all of my questions. Truly professional experience. I highly recommend Pat and the whole team at Bailey's!

The guys did a great job of cleaning and giving us a detailed report with photos and a very good explanation and advice about what repairs might be needed to get the chimneys in tip top shape. They were very friendly and professional, on time, and very hard working while they were here. They did a good job with the cleaning, and we will use them again in the future and refer friends who need some fireplace work.

So nice and accommodating. Professional and courteous technicians. Can’t say enough nice things about Baileys.

Great customer service. Was very informative. Appreciate the time that was taken to explain what repairs, replacements would be needed.

I met two of the technicians when my downstairs neighbor was having her dryer vent cleaned. They were so friendly that I immediately went home and booked my own appointment. They are so knowledgable, professional, and nice! They were also very mindful of keeping the work area clean and free of damage. I wish every service provider was like them! The receptionists were also extremely friendly and helpful when booking the appointment. Highly recommend.

The whole experience was very positive from the initial phone call to the guys who came out to inspect and clean my fireplace. Everybody was friendly, knowledgeable, and professional. Thank you for your great customer service.

Timely clean upbeat

Very impressed with the two young gentlemen who arrived on time. They were friendly and professional. They were thorough and did a great job. Highly recommend this business.

Timely, polite, professional and clean. And always good about recommending any repairs or upgrades might be needed. Also, always improving their professional skills, like traveling to Europe to learn more about plasters for Kiva fireplaces.

Great folks did a great job!

I received a text that Matthew and his assistant were on their way to our home and they arrived on time. We were not home at the time and had set up everything so that they had access to our home to perform a level 2 cleaning and inspection of our fireplace. they left our place very clean and secure. I highly recommend Bailey's!!

The greatest! I've heated with wood for decades her

Friendly, respectful, and efficient. They explained everything they found in the inspection and provided a detailed report as well. And no upselling, which I appreciate.

Friendly, efficient and very clean. Mathew and his helper got five stars from me.

Two of the nicest young gentleman. Very knowledgeable! Thanks for all your hard work.See you next year.

Baileys just completed our annual stove cleaning and inspection. Gabe and Devan did an excellent job, were professional, thorough, and cleaned up after. I had a question on the stove that Gabe didn’t know the answer so he called the manufacture and got the info I was looking for. Nice touch Gabe. I like that they provide a written report with photos.They’re a bit pricey but provide excellent service.

They have done routine maintenance on our fire place for many years. Always does a great job and never ever made a mess. Last year relined the fireplace, adde a couple of feet to the chimney and now NO smoke even on a windy day. Highly recommend

I've used this company for years for my chimney cleaning and they are always very professional. They do a great job and leave no trace of them being there. Will continue to have them do my chimney to make sure it's clean and safe.

Can't say enough good things about Mathew and his team. This was our third year having them service our wood stove which, as our primary source of heat, gets a lot of use in the winter months here in the foothills of Southern Colorado. They are prompt, knowledgeable, conscientious, and leave virtually no trace. We have already scheduled with them for next year. Highly recommended.

Very service oriented and proactive towards the customer base. Best in Taos and northern NM

On time, efficient, thorough, informative, and friendly

On time, very friendly and efficient; cleaned everything up well after work done;

Bailey's is very professional in every way...on the phone and in person. Prompt (in fact, early), worked quickly, explained everything clearly, were helpful all the way along. I highly recommend this company.

Very focused on tasks at hand and really polite and explained all very well. Mr. Mirabal should be commended!

Professional and thorough. Very nice going men. I highly recommend them.

We have used Baileys Chimney from their beginning when we lived in Arroyo Seco. Now in Eldorado they continue to be first class: efficient, professional, neat and clean, friendly, and informative. Definitely worthy of our recommendation.

2 techs came to our home to clean the chimney. We've had them before and were happy with the service we received. This time we were equally pleased. They were on time, got straight to work and cleaned up. They showed me pics of the cleaned chimney. They also checked the dryer vent. We will use them again.

Superlative. Matthew is the best.

Gabe and Nick did a thorough cleaning and check out of our chimney, firebox and damper. They put down tarps and took care in cleaning the flue. They found some issues that pose possible hazards and know how to address them so that we can use our fireplace safely. We will definitely use them again!

The Bailey’s team have a great attitude. They took the time to explain what they had done complete with before and after photos.

We’ve been calling Bailey’s for many years and have always gotten excellent service from friendly technicians!

Friendly, professional, detailed service.

Great job and personable

Bailey’s is the best! Honest, reliable and the highest standard - the quality of the work is superb.

Matt and company were very communicative, showed up on time, and provided stellar knowledge and service to get my family using our fireplace. Thanks!

Same day service. Professional and knowledgeable. Very responsive. I sent an email , before they opened,requesting an appointment and they called that same morning. They had a technician in the area and we scheduled for that morning. The tech texted me when he was in route

Very pleased with the professionalism of Pat and Warren.Thank you

They were very gracious, professional. The BEST!!!

They have always provided excellent service and always on time and Matt and Devon are delightful to work with. I love those guys!!

We had a new Kuma wood stove installed to replace our old one - and a new chimney. From Doreenda and Yolanda in the office, to Gabe and Rob who did the removal and installation, we couldn't ask for better service and all our questions were answered. Looking forward to further utilizing the services of this company going forward. Thanks to all!

I’ve been using Baileys for years, it’s always reassuring to have them check and clean the chimney each year. They are professional, come on time, work quickly and efficiently and explain everything. I recommend them wholeheartedly!

A professional team from the first contact to the finished job. Highly recommend Bailey's if you want the job done right without the hassle. These guys are the real deal.

Highly recommended. We've used this business for several years and have received consistently excellent service. The cleaners are professional, thorough, on time and if running late, they let you know. They work so that the house and fireplace area stay clean throughout the process. The cleaners also take before/after photos to show exactly what they did and they identify any additional problems that need attending to. They cleaned the drier vent as well, which they do as a courtesy. Great business--thank you!

Our situation was timely, and I really appreciate the extra effort to work us in their busy schedule. Thank you!

This company has a great deal of integrity and stands behind its work.

Excellent

Very professional, prompt, friendly, on timeThese guys are great

This was my first experience with hiring a dryer vent cleaner and I was very impressed. It was easy to call for an appointment, Matthew showed up early after texting to let me know and he took before and after photos of my vent! Adding this to my yearly house upkeep routine!

Another year and another 5 star service experience!I haven’t updated in a few years. Still 5 Stars. We get an inspection and cleaning yearly. Our tech Matthew is the best! Knowledgeable, friendly, I always enjoy chatting with him for a minute and hearing how his family is doing. We also bought a new stove from them last year and love it. So far it has been significantly more efficient than the one we replaced. We had some water leaking issues after the new pipe was put in, they responded immediately and fixed it. I find them to be honest, knowledgeable, and they stand behind their work!

Professional service team, quick and neat work. Highly recommend.

Fast friendly and competent service

The two technicians that came to my house were on time, super friendly, and very professional. They gave me photographs of their work before and after, and I was very impressed. This is the first time they’ve come to my house, and I just called Bailey’s to schedule this service annually. I highly recommend them. They are a bit more pricey than other places but the care and attention is worth it.

The guys were friendly and wonderful, took great care to keep my house clean, did an excellent job, explained everything they were doing.

Mathew and Nick were able to fit me in to their schedule a week early. They quickly located where the dryer vented to the outside, and oh my - it was a mess. It was cleaned in no time! Will definitely be calling Bailey's Chimney in the future for routine maintenance.

Bailey's shows up on time and is very neat. I have used them several times.

Always a good experience- prompt and considerate.

Serviced a dryer vent. Hey, these guys are good !

When we used our wood stove for the 1st time late fall there definitely was a problem. We called Bailey's and they worked us in even though it was not easy for them. The 2 young men that did the job were on time (they called us 10min out), efficient, pleasant and informative. They did a pretty good job at keeping all as clean as possible. We have used Bailey's before. We certainly will use them again and I highly recommend them !

They were on time; thoroughly professional; cleaned up completely when done and will definitely be the business we call on again in the future.

Matthew is a really great communicator and very knowledgeable. He showed me pictures taken of the inside of the chimney and gave me several options on repairing/ replacing the problem areas. Very professional, I'm glad I called them.

Very professional, punctual, and tidy

Having your chimney cleaned is peace of mind. I have Bailey’s do mine every year in the Summertime because around the corner is winter. Pat and his team did an incredibly good job.Thank You. 💙

Just nothing to complain aboutEven liked my crazy dog

Baileys are our go-to. They’re fast, friendly, professional and most importantly they show an uncompromising focus on safety. Highly recommended.

Totally Satisfied: I was slipped into their schedule quickly.Two lovely young men came, vacuumed and conquered!Also noted, the work truck was very clean and organized, always a good sign.