Pat Rael, on the left in the photo below, started at Bailey’s in 2016 as an office assistant. He is now our highest rated, most productive field technician. He recently earned a Bachelor’s degree, graduating summa cum laude. He completed his studies while raising three kids, coaching some of them in Little League all stars. He is also a founder at Prodigy Church in Taos, where he serves as Pastor. He and his lovely wife Menesha (she took this photo) have become expert nutritionists and health experts in recent years. Before Covid, the whole family enjoyed regular jujitsu sessions that they would take part in all together as a family unit.
To Pat’s right is Jared Padilla, one of our newer hires. Jared does a great job as a helper and we are glad to have him on our team.
Pat and Jared are pictured in front of one of the three 4×4 pickups in our fleet that enable us to get to all of our jobs regardless of weather conditions.
Green Building and Sustainable Development: January 30, 2017
“Kim interviews Justin Bailey, owner of Bailey’s Chimney Cleaning and Repair, northern New Mexico’s premier chimney service company and a proud member of SFAHBA. Look for Justin’s booth at the Santa Fe Home Show March 11/12 at the Santa Fe Community Convention Center.”
Veteran Attendee Profile
Andy Raycroft, Alexandria, VA
Rooftop chimney sweep
When Andy Raycroft went to his first NCSG convention in Chicago in 1979, he didn’t know what a chimney cap was.
“The trade show was the size of this room,” he said, gesturing around the dining room of the restaurant where we met. “Bob Daniels [the famous ‘Sooty Bob,’ founder of Copperfield Chimney supply] was there. He was selling his chimney deodorant. He had one cap. That was it. I placed my first order for chimney caps. They were called O.D. Funk. I ordered a dozen. When the caps showed up, by freight line, I had no place to put them but in my living room. I looked at them and I thought, I don’t know if I can sell these.”
Raycroft has been to a lot of NCSG conventions since 1979. He became a certified chimney sweep in 1980, and has maintained his certification ever since. He is CSIA Certified Chimney Sweep #140. “That was the first year they had the certification. Your number was determined by where you were standing in line.”
Andy’s brother, Tom, got certified too.
“By the spring of ‘80, Tom was full-time in the business.”
Raycroft has two sons, Tristan, 31 and Dylan, 29. Both boys also work for Rooftop Chimney, after putting themselves through college by working as sweeps during the summers and during breaks.
Raycroft’s business has had ups and downs. “We grew to 5 trucks in the 80’s,” he said, “but I didn’t know what I was doing, business-wise.” The business shrunk back down to two trucks. Tristan decided he wanted to pursue a career in the family chimney business in 2007, and they started growing the business.
Things have changed a lot in the chimney industry since 1979. They’ve changed for Andy Raycroft too. His company, Rooftop Chimney Sweep, now has 17 employees. It grew 35 percent in 2014.
In January of 2015 he gave his first annual State of the Chimney Address to his entire staff.
“I showed them everything,” he said, “The profit and loss statement, all the numbers. they know what my salary is, and they know what the profit is.”
Raycroft attends several conferences every year, and participates in a MIX group, which allows business owners to share best practices with each other in a professionally facilitated environment. NCSG conventions provide the networking opportunities that are necessary to get involved in the industry in that kind of way. Raycroft credits attending the convention with not just his success, but his survival as the owner of a chimney business.
“It was a smart thing to do. I would guess that if I hadn’t joined the guild I would have quit sweeping years ago. I was the only one in my area, in the whole DC area.” He said. “Imagine you just started doing a job, not related to what you’ve been doing. I was doing historical research [for a living] and now I’m sweeping chimneys.”
Raycroft shared the secret to his success as a family business owner:
“With the respect and the love that we have for each other, there’s a real trust factor there. We all look out for each other, as we do for the people that work for us. The most important part of your business is people, whether its your customers, your employees. You want to treat them the way you want to be treated. You treat people like people.
Raycroft recommends the NCSG convention to any chimney sweep working in the industry.
“You learn more outside of the classes than you do in the classes.” He said. “From my very first convention, I’ve made friendships that have lasted 35 years.”