Excellent service. Mathew and Matt were exceptional. Very professional polite and paid attention to detail. Explained everything. Even rearranged my washer and dryer so that it was functioning better and adjusted cleaned the dryer vents. Left everything clean and in perfect shape. Very impressed, fine gentleman, and company.

Fabulous service! Early, quick, clean and efficient! And, they answered all of my questions. Truly professional experience. I highly recommend Pat and the whole team at Bailey's!

Very thorough and informative report on my chimney and fireplace with clear pictures. Let me know when the tech was on his way. Very clean. Definitely recommend Bailey's.

Great customer service. Was very informative. Appreciate the time that was taken to explain what repairs, replacements would be needed.

Prompt, knowledgeable, super friendly, thorough with follow up details, provides before and after assessment written and with pictures

The greatest! I've heated with wood for decades her

Friendly, respectful, and efficient. They explained everything they found in the inspection and provided a detailed report as well. And no upselling, which I appreciate.

We have used Baileys Chimney from their beginning when we lived in Arroyo Seco. Now in Eldorado they continue to be first class: efficient, professional, neat and clean, friendly, and informative. Definitely worthy of our recommendation.

Bailey’s is great. Professional, informative, today. Who could ask for more?

Another year and another 5 star service experience!

I haven’t updated in a few years. Still 5 Stars. We get an inspection and cleaning yearly. Our tech Matthew is the best! Knowledgeable, friendly, I always enjoy chatting with him for a minute and hearing how his family is doing. We also bought a new stove from them last year and love it. So far it has been significantly more efficient than the one we replaced. We had some water leaking issues after the new pipe was put in, they responded immediately and fixed it. I find them to be honest, knowledgeable, and they stand behind their work!

We’ve been calling Bailey’s for many years and have always gotten excellent service from friendly technicians!

Excellent performance with kind thoughtful and intelligent technicians. On time, communication was great, post cleaning compliance orientation was comprehensive.
Price was extremely reasonable considering the quality of work and professionalism.
Thank you for your service.

Very focused on tasks at hand and really polite and explained all very well. Mr. Mirabal should be commended!

Gabriel and his team were fabulous, very knowledgeable and thorough

Showed up on time, competent nice guys. Great service before during and after their work on the kiva.

They have always provided excellent service and always on time and Matt and Devon are delightful to work with. I love those guys!!

Very impressed with the two young gentlemen who arrived on time. They were friendly and professional. They were thorough and did a great job. Highly recommend this business.

Amazingly detailed work, with incredible craftsmanship.

On time, very friendly and efficient; cleaned everything up well after work done;

I recommend this company highly. I have had 2 pellet stoves purchased and installed. They are professional and always on time. Very friendly personal. Clean up after each job. Wouldn't go anywhere else for chimney cleaning or service.

Very professional, on time and clean.

Highly recommended. We've used this business for several years and have received consistently excellent service. The cleaners are professional, thorough, on time and if running late, they let you know. They work so that the house and fireplace area stay clean throughout the process. The cleaners also take before/after photos to show exactly what they did and they identify any additional problems that need attending to. They cleaned the drier vent as well, which they do as a courtesy. Great business--thank you!

Always great service.

Matt and company were very communicative, showed up on time, and provided stellar knowledge and service to get my family using our fireplace. Thanks!

Highly recommended. The technician, Matthew, was fantastic! Personable, professional and efficient. He inspected and cleaned our dryer vent--probably saving us a lot of money and energy in the future.

Cannot but praise them. They are friendly and professional. They are experienced, and they are expensive, and they are well worth it. I highly recommend them.

They did a great job!! Friendly crew. Very courteous.. works very clean nice job

Bailey's has been consistently professional, reliable, and communicative over the years. I highly recommend them.

When we used our wood stove for the 1st time late fall there definitely was a problem. We called Bailey's and they worked us in even though it was not easy for them. The 2 young men that did the job were on time (they called us 10min out), efficient, pleasant and informative. They did a pretty good job at keeping all as clean as possible. We have used Bailey's before. We certainly will use them again and I highly recommend them !

Awesome people know their stuff very good stop by get your chimneys clean winter is around the corner

I met two of the technicians when my downstairs neighbor was having her dryer vent cleaned. They were so friendly that I immediately went home and booked my own appointment. They are so knowledgable, professional, and nice! They were also very mindful of keeping the work area clean and free of damage. I wish every service provider was like them! The receptionists were also extremely friendly and helpful when booking the appointment. Highly recommend.

Very service oriented and proactive towards the customer base. Best in Taos and northern NM

Detailed inspection

Just nothing to complain about

Even liked my crazy dog

Bailey’s is the best! Honest, reliable and the highest standard - the quality of the work is superb.

The technician, Matthew, was competent and personable. I had called Bailey’s to clean out the vent to my clothes dryer, but Matthew, after checking the vent, told me that a cleaning was not needed. I appreciated the honesty. Another plus was that I did not have to wait long for an appointment.

Very thorough young men, polite, and accommodating. Thank you for the thorough report. It is much appreciated.

The whole experience was very positive from the initial phone call to the guys who came out to inspect and clean my fireplace. Everybody was friendly, knowledgeable, and professional. Thank you for your great customer service.

Excellent service and timely which was really important for us! Thank you

Great service. Prompt and efficient. Friendly and informative. We use them every year.

Professional and thorough. Very nice going men. I highly recommend them.

The two technicians that came to my house were on time, super friendly, and very professional. They gave me photographs of their work before and after, and I was very impressed. This is the first time they’ve come to my house, and I just called Bailey’s to schedule this service annually. I highly recommend them. They are a bit more pricey than other places but the care and attention is worth it.

Always very polite and competent service personnel. I have done business with Baileys for years and am never disappointed.

Bailey's Chimney Cleaning was responsive and on time, which is not something you experience very often in the Taos area. The technicians were very courteous and professional, and they left both areas they worked in clean. Showed us the before and after pictures and made sure we were satisfied before leaving. Job well done, and we will use them every year for our chimney cleaning needs!

The guys did a great job of cleaning and giving us a detailed report with photos and a very good explanation and advice about what repairs might be needed to get the chimneys in tip top shape. They were very friendly and professional, on time, and very hard working while they were here. They did a good job with the cleaning, and we will use them again in the future and refer friends who need some fireplace work.

Perfect service from Matt and Matt.

They were on time; thoroughly professional; cleaned up completely when done and will definitely be the business we call on again in the future.

2 techs came to our home to clean the chimney. We've had them before and were happy with the service we received. This time we were equally pleased. They were on time, got straight to work and cleaned up. They showed me pics of the cleaned chimney. They also checked the dryer vent. We will use them again.

Matthew is a really great communicator and very knowledgeable. He showed me pictures taken of the inside of the chimney and gave me several options on repairing/ replacing the problem areas. Very professional, I'm glad I called them.

They were very gracious, professional. The BEST!!!

This was my first experience with hiring a dryer vent cleaner and I was very impressed. It was easy to call for an appointment, Matthew showed up early after texting to let me know and he took before and after photos of my vent! Adding this to my yearly house upkeep routine!

Can't say enough good things about Mathew and his team. This was our third year having them service our wood stove which, as our primary source of heat, gets a lot of use in the winter months here in the foothills of Southern Colorado. They are prompt, knowledgeable, conscientious, and leave virtually no trace. We have already scheduled with them for next year. Highly recommended.

A professional team from the first contact to the finished job. Highly recommend Bailey's if you want the job done right without the hassle. These guys are the real deal.

Used Bailey's because we got a discount from the Home show.
When I made the appointment I was told honestly that "we aren't the cheapest" but it included an inspection. I am so glad I stuck with them. It turns out that our fireplace insert is irreparably damaged and, although the technician said it was our choice if we wanted to continue to use it, it might not be safe. He showed me photos of the damage and we looked up into the flue to visually see it. He was honest about the cost of replacing and went over the options with me with ballpark estimates. I don't think we will replace it, but, if we do, I will definitely call Bailey's first.

Bailey's is very professional in every way...on the phone and in person. Prompt (in fact, early), worked quickly, explained everything clearly, were helpful all the way along. I highly recommend this company.

Very professional, prompt, friendly, on time
These guys are great

We had a new Kuma wood stove installed to replace our old one - and a new chimney. From Doreenda and Yolanda in the office, to Gabe and Rob who did the removal and installation, we couldn't ask for better service and all our questions were answered. Looking forward to further utilizing the services of this company going forward. Thanks to all!

Bailey's shows up on time and is very neat. I have used them several times.

Timely clean upbeat

Great professional service, good customer service attention from scheduling to on site staff!

They have done routine maintenance on our fire place for many years. Always does a great job and never ever made a mess. Last year relined the fireplace, adde a couple of feet to the chimney and now NO smoke even on a windy day. Highly recommend

Superlative. Matthew is the best.

Great job and personable

Great product, great warranty, great service!!

Professional service team, quick and neat work. Highly recommend.

We have used Baileys to completely rebuild three fireplaces and also chimney sweep. They always show up when scheduled, are knowledgeable about their jobs and enjoyable nice people. I highly recommend them for any chimney service!

This company has a great deal of integrity and stands behind its work.

We would never use anyone else. They are the best, so thorough and professional. We recently had three old chimneys refurbished and their expert and considerate technicians did a wonderful and efficient job.

On time, efficient, thorough, informative, and friendly

The technician’s were prompt, professional, friendly, knowledgeable and efficient. We received excellent service and are very pleased with Bailey’s Chimney! Thank you!

Highly recommended, very efficient and professional.

Matt & Warren were very professional & courteous. Did a great job & highly recommend them

Totally Satisfied: I was slipped into their schedule quickly.
Two lovely young men came, vacuumed and conquered!
Also noted, the work truck was very clean and organized, always a good sign.

Very professional, punctual, and tidy

We had an excellent experience with Bailey's yesterday. Both the young gentlemen who came to inspect and service our wood stove were very professional and courteous. They took the time to explain what they were doing and what their inspection discovered. They were also able to clean our dryer vent which was clogged with lint, something we didn't realize. It's very refreshing to have such competent and friendly folks doing a great job.

Serviced a dryer vent. Hey, these guys are good !

As always, Bailey’s did a great job. Techs were polite, professional and efficient. The full report they send as part of their yearly check helps me feel confident we won’t have problems when we start the first cold season fire.

Fast friendly and competent service

Our situation was timely, and I really appreciate the extra effort to work us in their busy schedule. Thank you!

Came on time, very courteous, friendly and efficient.

Excellent

Matthew and his partner are top notch! Such a pleasure to work with dependable, knowledgeable, and kind young men! Will look forward to seeing them in the spring for more services!

We have had two chimneys repaired and restored by Bailey's, and had chimney cleanings. On each occasion, the installers were professional, did a great job cleaning up, and carefully explained everything. Reports included photos.

We had two chimneys and dryer ducts cleaned. The technicians were professional; they did a great job cleaning the chimneys and dryer ducts. Proper safety precautions were taken. The status of the chimneys were described clearly afterwards and photos of the cleaned flues were shown and later provided in the reports. Excellent work and very professional behavior!

I've used this company for years for my chimney cleaning and they are always very professional. They do a great job and leave no trace of them being there. Will continue to have them do my chimney to make sure it's clean and safe.

Very professional and kind. Really appreciate your hard work! Will call again as well as recommend Bailey's Chimney!

Friendly, efficient and very clean. Mathew and his helper got five stars from me.

Excellent service and on top of the great people. They also sell wood stoves! What’s not to love?